Terms and Conditions

Eligibility and acceptance

HighRoller Casino Online is intended for adults who are legally permitted to access gambling services in their location.

By using the website or participating in a gambling-related feature, you confirm that you meet the applicable minimum legal age and are permitted to participate under the laws and restrictions that apply to you.

You are responsible for confirming whether access, registration, deposits, withdrawals, casino play and promotional participation are lawful in your location.

Do not use HighRoller Casino Online if gambling is prohibited for you, if you are subject to a self-exclusion that prevents participation or if you do not accept these Terms and the specific rules attached to the activity you intend to use.

Account registration and security

Registration information should be accurate, complete and kept up to date. Account access should remain under the control of the registered account holder.

One person should not operate another person's account, and payment methods should normally belong to the registered account holder unless the applicable payment route expressly permits another arrangement.

• Keep passwords, recovery information and authentication details private.
• Do not allow another person to use the account as if it were their own.
• Review account information and update material details when they change.
• Complete legitimate age, identity, address or payment checks when required.
• Stop using the account if access appears compromised until the issue has been reviewed.

Casino games, stakes and results

Each casino title can have its own rules, stake range, paytable, features and settlement logic.

Slots, Live Casino, Table Games and Instant Games should therefore be treated as separate formats rather than assumed to follow one universal rule set.

Review the information provided for the selected title before confirming play. A game's interface, paytable and rules determine how symbols, cards, wheels, multipliers, clusters, bonus features or other outcomes are calculated.

A connection interruption does not automatically cancel a completed wager. Where a round has already been accepted or resolved, the recorded game state and applicable product rules determine how the result is handled.

Where an obvious technical, display, calculation or settlement error occurs, affected records can be reviewed and corrected according to the applicable rules.

Tournaments and competitive events

HighRoller Casino Online tournaments are separate competitive events with their own eligibility conditions, participating games, qualifying activity, leaderboard mechanics and reward structures.

Ordinary casino activity does not automatically count toward every tournament. The active event information should be reviewed to confirm which games and activity qualify.

Drops & Wins can include Daily Tournaments and Weekly Wheel Drops. These mechanics operate differently and can use separate qualifying and reward conditions.

Tournament prizes, Wheel rewards and other promotional benefits are subject to the conditions displayed for the relevant event.

Manipulated activity, duplicate participation, abuse of technical faults or conduct inconsistent with the published tournament rules can affect eligibility for a reward or leaderboard position.

Promotions and bonus offers

Promotions can include deposit matches, Free Spins, tournament rewards and other promotional mechanics.

Each promotion can have its own qualifying deposit, percentage, maximum value, eligible games, wagering requirement, validity period and other conditions.

The HighRoller Casino Welcome Offer is presented as a sequence of qualifying deposit stages. Each stage should be understood as a separate promotional step rather than as one single unrestricted bonus.

A percentage and a maximum bonus cap describe different parts of an offer. Free Spins can also carry conditions separate from the matched promotional balance.

Promotional value can be withheld, corrected or removed where the published conditions were not satisfied, duplicated or manipulated activity occurred or an obvious technical or calculation error affected the offer.

Level Up progression and rewards

Level Up is a gameplay progression feature connected with qualifying slot activity.

Eligible slot spins can contribute toward the active Level Up progress bar. When the relevant progress requirement is completed, a Free Spins reward can become available.

Level Up is separate from the Welcome Offer and from the ROLR VIP experience. Conditions that apply to one reward system should not automatically be assumed to apply to another.

Awarded Level Up Free Spins do not themselves build further Level Up progress.

Live Casino, Table Games and Video Poker are excluded from Level Up progression.

Reward wagering requirements, validity periods and eligible game conditions should be reviewed when a Level Up reward becomes available.

VIP - ROLR

ROLR represents the personalised VIP layer of the HighRoller Casino experience rather than a standard public points ladder.

ROLR-related benefits can depend on account activity, eligibility and the individual relationship connected with the account.

Available benefits can differ between eligible members and can include personalised account service, tailored rewards or other benefits made available under the relevant account conditions.

ROLR should be treated separately from Level Up progression, tournament rewards and deposit promotions.

A particular reward, service or benefit should not be assumed to be available permanently or to every account unless it is shown as applicable to that account.

Deposits, withdrawals and payment methods

Available payment methods, supported currencies, transaction limits and processing information are those shown for the relevant account and payment route at the time of use.

Payment methods should not be used to conceal the ownership, origin or destination of funds.

Transactions can be reviewed where payment ownership, account security, fraud prevention or verification requires additional checks.

A withdrawal route can depend on the original payment method, payment availability and completion of any required account verification.

A transaction can be delayed while reasonable identity, payment ownership, security or other applicable checks are completed.

Verification and account checks

Verification can be required to confirm age, identity, address, payment ownership, account eligibility or the legitimacy of activity connected with an account.

Depending on the circumstances, a verification process can require documents or information relevant to the specific check being performed.

Account information and submitted documents should be accurate and genuine.

Providing false, altered or misleading information can result in restrictions while the matter is reviewed and can affect eligibility for transactions, promotions, rewards or continued account use.

Fair and acceptable use

HighRoller Casino Online should be used fairly and only for lawful activity.

Users must not deliberately interfere with games, tournament activity, promotional mechanics, account security or payment processes.

Prohibited conduct can include exploiting technical faults, collusion, use of misleading account information, prohibited automation, duplicate-account abuse, manipulation of promotions or transactions intended to disguise ownership or origin of funds.

Account access or selected features can be restricted while suspected misuse, unusual activity, security concerns or applicable legal requirements are reviewed.

Responsible gambling

Gambling should remain optional entertainment and should not be treated as a reliable source of income or a way to recover previous losses.

Promotions, Drops & Wins tournaments, Level Up rewards and ROLR benefits do not change that principle.

Players should not increase spending simply to complete a promotional stage, move a progression bar, improve a leaderboard position or qualify for another reward.

Practical guidance on limits, warning signs, breaks and account controls is available on the Responsible Gambling page.

Availability, corrections and changes

Games, tournaments, promotions, Level Up features, ROLR-related benefits, payment methods and other website functions can change or become unavailable.

Material corrections can also be made where an obvious technical, calculation or display error has occurred.

These Terms and Conditions can be updated when website functionality, legal requirements, promotional structures, reward systems or operating practices change.

The month and year displayed at the top of this page identify the version currently presented to visitors.